FREQUENTLY ASKED QUESTIONS

As our business has grown, we have expanded our services to include a new division specializing in window and door replacements. Nothing else has changed but to reflect this broader range of home improvement solutions and give us more flexibility to grow, we decided to change our "doing business as" (DBA) name to Ozark Home Pros. Don't worry, we are still dedicated to providing exceptional kitchen and bath replacements and remodels, but now we offer even more options to enhance your home. Q: Will your services remain the same after the name change? A: Absolutely! Our commitment to delivering high-quality kitchen and bath replacements and remodels remains unchanged. We have simply added a new window and door replacement division to our offerings. With Ozark Home Pros, you can expect the same level of expertise, craftsmanship, and attention to detail that we have always provided. Q: How will this name change benefit me as a client? A: The name change to Ozark Home Pros signifies our commitment to being your trusted partner for all your home improvement needs. By expanding our services to include window and door replacements, we can now offer you a comprehensive range of home improvement solutions. Whether you need a kitchen remodel, bath replacement, or window installation, we have the expertise and experience to transform your home. Q: Will there be any changes to the team or ownership? A: Rest assured, our team and ownership remain the same. The name change does not affect the core members of our dedicated team who have been providing exceptional service for years. You can expect the same level of professionalism, expertise, and customer care from Ozark Home Pros as you have come to know and trust. Q: How can I get in touch with Ozark Home Pros? A: Getting in touch with us is as easy as ever! Our phone number remains unchanged. You can reach out to us via our website's contact form, or give us a call directly. We are here to answer any questions, discuss your upcoming projects, and provide you with personalized home improvement solutions.

What sets us apart from other remodeling companies? The answer is simple: We care. We genuinely care about ensuring that you have all the necessary information and options available to make wise and confident decisions for your project. Our commitment to being your trusted contractor for life is what truly distinguishes us. We back this up with a lifetime labor warranty, in addition to any manufacturer warranties, so you can have complete peace of mind. We understand the importance of trust when it comes to inviting contractors into your home for extended periods, and we value and respect that trust immensely. Furthermore, we offer convenient payment plans to provide flexibility and accessibility to our clients. We believe in making our services available to a wide range of customers, setting us apart from contractors who may not offer such options. With us, you can be assured that we prioritize your satisfaction, long-term support, and financial convenience throughout the entire remodeling process.

Rest assured that we are here to address any concerns or issues that may arise after we have completed your project. Your satisfaction is of utmost importance to us, and we encourage you to reach out to us if you encounter any problems. Please don't hesitate to call us because we cannot resolve any issues that we are unaware of. We are committed to honoring our lifetime labor warranty, and we want to ensure that you take full advantage of this guarantee. Our team is ready to assist you and provide the necessary support to resolve any post-completion issues promptly and to your satisfaction.

No, Ozark Home Pros is not a franchise. We were founded locally by Eric Barker, and our roots are firmly planted in Northwest Arkansas. We are proud members of this community and actively engage in both our work and leisure activities here. Serving the remodeling needs of our communities is a source of great pride for us. We are dedicated to delivering exceptional service and craftsmanship, all while being deeply connected to the people and places that make Northwest Arkansas special.

At Ozark Home Pros, we prioritize your satisfaction and convenience throughout our workflow. It all starts with a complimentary consultation, where one of our skilled Design Consultants listens to your ideas and needs. Once you approve the project, our dedicated Production team takes over to make your vision a reality. The Production Manager handles the acquisition of materials and coordinates scheduling, ensuring a hassle-free process for you. We assign a talented Lead Carpenter to your project, who not only brings expertise but also acts as your reliable point of contact for any questions or concerns. We value open communication, and our entire staff is here to assist you every step of the way. After the project is completed, the Production Manager schedules a final walk-thru, ensuring that every detail meets your satisfaction. At Ozark Home Pros, we are committed to providing exceptional craftsmanship and personalized customer care from start to finish.

Our dedicated service area spans Northwest Arkansas from Ft. Smith to Bella Vista, encompassing a wide range of locations within that region. We prioritize efficiency and client satisfaction by maintaining a travel time radius of less than 1 hour from our home base in Springdale. This strategic approach enables us to provide our exceptional services to our valued clients in a timely manner and ensures that we are readily available to address their needs.

On average, our grout-free shower systems take 2-3 days depending one which product you choose and how complex your shower is (such as bench seats, pony walls etc.)

Due to the custom nature of bath remodeling and selections, it's impossible to say without taking a look at what type of shower you have. For this reason, we offer free in-home measure and inspections!

There are many advantages of our shower systems over tile! Here are three: No grout = less cleaning and maintenance. No grout = less chance for waterproofing failure. Grout lines introduce hundreds of inches of grout per shower (dependent on tile size of course), which means you could have hundreds of inches of waterproofing failure possibility. Our shower panels are 100% waterproof which brings peace of mind. Amazing designs that have the look and feel of luxurious natural stone.

Sentrel, Onyx, and Tyvarian are three different materials commonly used in various applications, particularly in the construction and design industry. Sentrel is a composite material made by combining a high-density polyurethane core with a durable and non-porous gelcoat surface. It offers excellent resistance to moisture, impact, and staining, making it a popular choice for shower and bath surrounds. Onyx is an engineered product similar to cultured marble yet with many improvements. Onyx boasts more subtle patterns with no veining and comes in a wide range of colors, giving it an elegant and luxurious appearance. Lastly, Tyvarian is an engineered stone material created by combining a mixture of natural materials, resins, and pigments. It mimics the look and feel of natural stone but offers greater durability and resistance to stains, scratches, and heat. Tyvarian is often used for tub surrounds, and showers, providing a low-maintenance alternative to natural stone. Overall, the main differences between Sentrel, Onyx, and Tyvarian lie in their composition, appearance, and performance characteristics, offering a range of options to suit different design preferences and functional requirements.

No. In order to ensure the highest quality experience for our clients and maintain the integrity of our work, we do not advise or undertake refinishing services for tubs or tile shower repairs. If your tile shower shows signs of leakage or cracks, it is probable that the waterproofing has been compromised, necessitating a complete replacement of the shower. Similarly, if you remove a tile pan or base while leaving the tile walls intact in an attempt to salvage it, there can be no guarantee of 100% waterproofing at the joints, and it is likely that a replacement will be required in the near future. We prioritize the long-term durability and reliability of our installations and, therefore, recommend complete replacements when dealing with tubs and showers.

The duration of a kitchen remodel, which encompasses design, planning, and construction, can be influenced by factors such as project scope, design complexity, and material availability. On average, a kitchen remodel typically spans several weeks to several months. Typically, the design phase and cabinet construction take approximately 8-12 weeks to finalize before commencing the project. Once construction begins, the timeline can range from 3 weeks to 12 weeks, depending on the intricacy of the work involved.

All the cabinets we design and install carry a lifetime warranty which speaks to their quality. All come with industry leading Blum soft-close concealed hinges, under-mount Blum soft-close drawer guides, solid wood dovetail drawers and solid wood face-frames. You won't find any particle board anywhere on our cabinetry!

We specialize in providing cabinets with a durable and high-quality finish, and we do not offer painting or refinishing services for cabinets that are already installed. Our cabinets undergo a meticulous finishing process in a controlled environment, ensuring longevity and optimal quality. Unlike some contractors who install unfinished cabinets and hire painters to apply the finish on-site, we take pride in delivering fully finished cabinets without compromising on the quality of the final product.